Incident Record Requests
Emergency Medical Service patient care records are protected under HIPAA and may be released only to a patient or to a party designated by the patient, with patient consent.
Patients: please contact Wittman Enterprises, our ambulance billing company, directly at (800) 906-6552 to obtain copies of records..
For law firms, insurance companies, and record retrieval companies, the Escondido Fire Department utilizes the services of ChartSwap, an on-line records exchange service. Please request the records electronically at www.chartswap.com.
Fire incident reports (including vehicle fires, house fires, rescues, etc.) can be requested directly from the Fire Department. Photo ID and a fee is required at the time of request. See current fee schedule.